United Airlines achieves fourth-quarter financial targets and reiterates long-term commitments
United Airlines (UAL) has reported its fourth-quarter and full-year 2021 financial results and reiterated confidence in its longer-term United Next financial targets. The company achieved every major financial guidance target for the fourth quarter – and set a new Net Promoter Score (NPS) record in 2021 – despite the sharp spike in COVID-19 cases caused