TAG Aviation has named Joanne Goodall as Director of Customer Services for the UK with immediate effect. In this newly created role Goodall will provide direction and training to the CRM (Client Relationship Management) and CSR (Customer Service Representative) teams throughout Europe and oversee strategic enhancements and opportunities for ongoing expansion in alignment with TAG's future development.
With an abundant background in business aviation, Goodall has worked for both commercial and cargo-based airlines, beginning in 2007 as a Senior Account Manager and subsequently undertaking an array of executive appointments which have advanced her aviation industry knowledge globally. She joined TAG in 2017 as a Client Relationship Manager and prior to this worked for an FBO/Maintenance Company in Basel in Switzerland, initially as an FBO/Sales Manager, before being promoted to Deputy CEO of the organisation.
