Norwegian has implemented a new hand baggage policy, starting January 24.
“Norwegian’s business model is based on giving our customers freedom of choice and that is also the basis of this new policy. All customers, regardless of ticket type, can bring one underseat bag to be stored under the seat in front of them. If customers don’t need any additional hand baggage, they can choose our LowFare ticket at no additional costs. Those who wish to bring an additional overhead cabin bag can do so at a small additional cost prior to departure or choose a different ticket type when booking their ticket,” said Cecilie Nybø Carlsen, VP Product Management at Norwegian.
As a part of the new policy, Norwegian has increased the size of the underseat bag, increased the weight of checked baggage from 20 to 23 kilos and increased the total combined weight of hand baggage for Flex and Premium tickets from 10 to 15 kilos.
