Delta is continuing to block the selection of middle seats and capping seating in every cabin through September 30, 2020.
“Reducing the overall number of customers on every aircraft across the fleet is one of the most important steps we can take to ensure a safe experience for our customers and people,” said Chief Customer Experience Officer Bill Lentsch. “Delta is offering the highest standards in safety and cleanliness so we’re ready for customers when they’re ready to fly again.”
Through September 30, Delta will ensure more space for customers on all aircraft by capping seating at 50% in First Class; 60% in Main Cabin, Delta Comfort+, and Delta Premium Select; and 75% in Delta One to reduce the total number of customers on board.
Through September 30, all middle seats will continue to be shown as unavailable or not assignable when selecting seats via the Fly Delta app or online. Delta will also continue to block the selection of some aisle seats in aircraft with 2×2 seating configurations.
Starting June 10 the carrier is resuming automatic, advance Medallion Complimentary Upgrades to Delta One (domestic U.S.), First Class and Delta Comfort+ – which were previously being managed at the gate – subject to availability and as permitted by the seat caps.
On routes where increasing customer demand is driving flight loads closer to its caps, Delta will look for opportunities to upsize to a larger aircraft type or add more flying.
