Jessica Tyler has been promoted to President of American Airlines Cargo and Vice President of Airport Excellence. Tyler is the first female president in the 75-year history of American's Cargo division. In this role, she leads the teams responsible for the success of the airline's cargo business and delivering operational and customer service excellence both for airports and cargo. She reports to Jim Butler, Senior Vice President of Airport Operations and Cargo.
Tyler previously served as managing director of Strategy and Development for American Airlines Cargo. Tyler has replaced Rick Elieson, who was named Vice President of Loyalty, overseeing the AAdvantage® loyalty program.
Additionally, Thomas Rajan was promoted to Vice President of Compensation and Benefits in August. In this role, Rajan oversees the design, execution and operations of all compensation, benefits, and team member health and well-being programs to complement the airline's strategic business direction. He reports to Elise Eberwein, Executive Vice President of People and Global Engagement.