Etihad Cargo, the cargo and logistics arm of Etihad Aviation Group, has appointed Caroline Pappas as General Manager – Americas. Based in Chicago, Pappas will report directly to Etihad Cargo Director – Cargo Commercial West, Mark Faulkner. She will be responsible for establishing new and further developing existing relationships with Etihad Cargo’s customers based in North and South America.
Pappas joins Etihad Cargo with over 30 years’ sales and commercial experience within the air cargo sector, reinforcing the carrier’s commitment to the market. In her previous roles, Pappas has been instrumental in negotiating and securing long-term contracts with global freight forwarding customers and shippers, identifying and implementing marketing and sales strategies, and identifying strategic opportunities to increase market share and revenues.
