Fraport and Lufthansa have formed a new joint venture called “FraAlliance”. Each company holds a 50% share in the new venture. The two companies intend to use FraAlliance to strengthen their existing cooperation on strategic and operational matters at Frankfurt Airport and thus, plan to deepen their long-standing partnership in relation to enhancing services at Frankfurt Airport’s Terminal 1.
The aim is to improve the quality of products and services at Frankfurt Airport with the joint venture seeking to improve aspects relating to business development and operations, customer experience, infrastructure, intermodally, and sustainability. Improvements are to be achieved by analysing and optimizing processes in terminal operations, as well as by taking a joint, customer-focused approach to product development. The goal is to bring about a journey-wide enhancement of processes and product offerings for flights, while boosting the competitiveness of the airport.
One initial outcome of the enhanced partnership is the availability of real-time updates for aviation security checkpoints in the Lufthansa App. This allows Lufthansa passengers to see checkpoint waiting times in Frankfurt via the app, enabling them to take these times into account when planning their schedule and travel arrangements.