Lufthansa has reported important leadership changes of commercial core functions at the Lufthansa Group and Lufthansa Airlines. Heiko Reitz will be the new CCO of Lufthansa Airlines and Dr Stefan Kreuzpaintner will now be responsible for network, alliance and partner management of the Lufthansa Group
Heiko Reitz has made several key strategy decisions for network, alliance and partner management in recent years and drove harmonisation and further development of holistic commercial customer offerings, also with airline partners. He further developed the Lufthansa Group joint ventures and expanded important partnerships like with Deutsche Bahn. As crisis manager during the COVID-19 pandemic, he made a major contribution to stabilising the company. Looking forward, he will apply his strategic experience gained from Lufthansa Group to daily operations, at key customer interfaces while expanding and realigning Lufthansa Airlines’ premium offers.
As a member of the Lufthansa Airlines Board Dr Stefan Kreuzpaintner played a key role in further developing and strengthening core brand commercial structures and pushing ahead with the strategic premium positioning while coping with the very difficult COVID-19 pandemic situation. Following crisis management, he pushed introduction of the new long-haul Lufthansa premium product “Allegris”. At the Lufthansa Munich hub, he reinforced the expansion of the successful strategic partnership with the airport. His prior experience in sales, revenue and marketing management positions will enable him to expand the links between Lufthansa and its Group partners. This will include network planning for all hub airlines and development of further commercial partnerships and joint ventures of the Group as well as continuing to represent Group interests in Munich as “Konzernbeauftragter”.
