Expanding on a collaboration with three of Canada's largest airports, SITA will extend the benefits of its passenger touchpoints to Regina International Airport and Region of Waterloo International Airport with the delivery of check-in and self-bag drop systems. This will bring the number of SITA touchpoints to 725 kiosks and 2,003 workstations across five of Canada's major airports.
SITA's flagship common-use check-in systems, including SITA's new-generation TS6 kiosk, will be deployed by summer 2023 at both airports. These touchpoints will streamline check-in processes thanks to a combination of workstations for airline staff and self-service TS6 kiosks for passengers. Waterloo Airport will additionally benefit from two self-service bag drop stations, developed in partnership with baggage handling experts Alstef Group, speeding up the checking in of baggage for passengers.
In addition to meeting Canadian accessibility requirements, the new touchpoints will make it easier to incorporate both contactless and biometric capabilities in the future, enabling airports and airlines to evolve as processes modernize and tailor the system to their needs.
This project builds on SITA's collaboration with airports in Toronto, Montreal, and Calgary which has placed Canada at the leading edge of innovative check-in solutions and reshaping the passenger experience. The deployment of this technology vision continues to support the recovery of Canada's broader aviation industry by creating a common experience to simplify travel.
