SIA makes new Senior Management appointments

Singapore Airlines (SIA) has announced several senior management appointments effective September 10, 2023. Tan Kai Ping, who is currently the Executive Vice President Finance and Strategy and Chief Financial Officer, will be appointed Executive Vice President Operations and Chief Operations Officer. In his new role, he will be responsible for SIA's Cabin Crew, Customer Services and Operations, Engineering, and Flight Operations divisions. Ping spearheaded the SIA Group's successful fundraising efforts during the COVID-19 pandemic. He led a multi-year initiative to strengthen the Group's financial resilience, optimise working capital, and build the capacity and capability of SIA's Finance Division to meet the future needs of the business.

JoAnn Tan will be appointed Senior Vice President Finance and Chief Financial Officer. She is currently the Senior Vice President Marketing Planning at SIA. In her current role, she led the company's efforts to restore SIA's network connectivity and capacity after borders re-opened. This was critical in helping the group to capture the significant pent-up demand for air travel, and deliver its record passenger revenue in FY2022/23. Tan also drove synergies between SIA and Scoot with respect to network coverage, cross-sales, and customer loyalty. She has overseen SIA's adjacent business engines such as KrisFlyer, Kris+, and Pelago through the pandemic, ensuring they grew their business footprint during this time and increased their contribution to the Group's revenue streams.

Mak Swee Wah, Executive Vice President Operations and Chief Operations Officer, will retire on September 9, 2023 after 40 years with Singapore Airlines. During his tenure, Wah has held a number of senior management roles in Singapore as well as overseas. Following his promotion to Executive Vice President in 2008, he has helmed both the Operations and Commercial portfolios, and was also the Chairman of SilkAir.

Dai Hao Yu, Divisional Vice President Digital, will be promoted to Acting Senior Vice President Marketing Planning. He joined SIA in 1998 and held overseas positions in several key markets (Manager Eastern Japan, 2007 to 2008; Vice President North West USA and Canada, 2008 to 2011; and General Manager Germany, 2011 to 2013). Upon his return to Singapore, Yu was appointed Vice President Application Services, Operations (2014 to 2017) and Vice President Application Services, Customer Service (2017 to 2018), before being promoted to Divisional Vice President in 2019. He has led the SIA Group's digital transformation in his current role, enabling the Group's nimble and adaptive response to the dynamic operating environment, especially during the pandemic.