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Universal Avionics enhances customer support with new services

Universal Avionics recorder services analysis © Universal Avionics
Universal Avionics recorder services analysis © Universal Avionics

Universal Avionics (UA), a company of Elbit Systems, has announced the expansion of its customer support with new flight recorder readout services. Now available for the 25-hour KAPTURE™ and fifth-generation Cockpit Voice and Flight Data Recorders (CVR/FDR), these services ensure optimal flight recorder performance and compliance, enhancing maintenance activities. The readout services include:

  • FDR, CVR, and datalink readout analysis and reports
  • Support for recorder certification and annual checkouts
  • Compliance with EASA, UK CAA, and FAA recommendations

The services are accessed via a convenient web-based customer portal, streamlining the process to provide fast turn-around times and a hassle-free experience.

“We’re committed to providing comprehensive support, streamlining integration and certification for our flight recorders,” said Dror Yahav, Chief Executive Officer at Universal Avionics. “These new readout services leverage our deep experience and connected data capabilities to deliver the best possible customer experience.”

With over 30 years of pioneering expertise in flight recorder technology, Universal Avionics ensures accurate and insightful analysis, giving customers confidence in their flight recorder systems. UA’s partnership with APS Aerospace, an AMO-approved readout technology specialist, further strengthens its services by providing specialised knowledge and quality assurance.

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VP Sales & Business Development Americas
Tamar Jorssen
tamar.jorssen@avitrader.com
Phone: +1 (778) 213 8543
VP International Sales & Marketing
Malte Tamm
malte.tamm@avitrader.com
Phone: +49 (0)162 8263049

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