Finnair has successfully completed the rollout of its new €200 million (US$216 million) long-haul cabin renewal, with all long-haul aircraft now refurbished. The project included the launch of an entirely new business-class seat, a brand-new premium-economy cabin, and a refreshed economy class, giving customers the ultimate onboard experience.
The state-of-the-art cabin was first launched in 2022, and within two years, it has been rolled out to the airline’s entire long-haul fleet of A350s and A330s. Customers can now enjoy a consistent Finnair experience on all of Finnair’s long-haul routes between Finnair’s home hub Helsinki and the U.S., the Middle East and Asia.
Ole Orvér, Chief Commercial Officer of Finnair, said: “After just two years, it is fantastic to have completed the rollout of our new award-winning long-haul cabin. Since its launch in 2022, customer feedback on our revolutionary business-class seat and brand-new premium-economy cabin has been excellent, so we are proud to be able to offer the renewed cabin on flights to all our long-haul destinations. We also know our customers value consistency and reliability, so to offer a uniform cabin concept across our whole fleet is a huge step on our customer experience journey. Customer satisfaction with our long-haul cabins has increased significantly with the cabin renewal.”
Finnair was the launch customer for the brand-new concept in business-class seats, developed in close collaboration with Collins Aerospace. Designed to maximise space, the unique fixed-shell lounge seat enables a wide variety of sitting and sleeping positions, allowing customers to make the space their own during a relaxing long-haul flight.
The cabin has been inspired by Finnair’s Nordic design language and warm, dark, comforting colour scheme – following the palette and design of the airline’s non-Schengen lounges, unveiled at Helsinki Airport pre-pandemic.
In the coming months, Finnair will continue to invest in its customer experience and fleet, having announced the upcoming renewal of the cabins of its regional E190 aircraft. These short-haul jets, operating flights to a range of Finnair’s popular Nordic destinations, will receive a brand-new cabin, inspired by the colours and design now seen across Finnair’s long-haul fleet.
