Vietnam Airlines Engineering Company (VAECO) has successfully gone live with Swiss-AS‘ software solution AMOS in April 2024. This milestone was achieved after a rigorous 16-month implementation phase, which included five comprehensive data iterations and two comprehensive rehearsals.
The entire data set from over 20 years of VAECO business, comprising almost 36 million rows of data, was successfully migrated. In addition to the launch of the AMOS MRO Edition, VAECO has taken an important step towards digitalisation with the simultaneous introduction of two important mobility extensions: AMOSmobile/EXEC and AMOSmobile/STORES.
AMOS is now fully integrated into VAECO's ecosystem and connects seamlessly with flight operations, ERP systems, and the data warehouse. This successful integration demonstrates VAECO's commitment to utilising advanced technologies to improve operational efficiency and data management.
After the go-live, Swiss-AS provided Hypercare support. Despite some initial challenges, VAECO users adapted to the new system within two days, and AMOS is now functioning stably. Dedicated Swiss-AS staff from Singapore, Japan, and Basel were onsite, providing comprehensive support to all departments of VAECO and Vietnam Airlines, ensuring a smooth transition and uninterrupted operations.
Additionally, NGS Equipment and Communication Joint Stock (NGS), the Swiss-AS local partner in Vietnam, played a crucial role in supporting Swiss-AS throughout the implementation process of the MRO software solution AMOS.
