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SOF Connect and SITA to transform Sofia Airport

Jesus Caballero, CEO at SOF Connect (l) and Sergio Colella, President, Europe (r) at SITA
Jesus Caballero, CEO at SOF Connect (l) and Sergio Colella, President, Europe (r) at SITA © SITA

SOF Connect has entered into a strategic partnership with SITA, the air transport technology company, to revolutionise Sofia Airport's operations through the design and implementation of a state-of-the-art Airport Operations Management System.

“This partnership with represents a transformative step forward for Sofia Airport,” said Jesus Caballero, of SOF Connect. “By integrating SITA's world-class technology over the next year and a half, we are strengthening our capabilities to deliver a more efficient, innovative and passenger-focused experience. This underscores our commitment to setting new standards in operational excellence and service quality.”

Sergio Collella, President for Europe at SITA, added, “Airports today face a challenging balancing act – improving operational efficiency, delivering a better passenger experience, and meeting sustainability targets. Together with SOF Connect, we are addressing these challenges by introducing the best of SITA's technology to modernise and streamline Sofia Airport. This partnership goes beyond upgrading systems; it positions Sofia Airport as a leading regional hub in Europe. By working collaboratively, we to make air travel easier, more efficient, and more enjoyable for all who pass through the airport.”

The agreement includes the installation of a high-availability, top-tier Flight Information Display System (FIDS) at Sofia Airport.

SITA will deliver a customised technological solution designed to optimise the airport's operational efficiency. This includes developing over 20 interfaces with existing ICT systems at Sofia Airport, ensuring seamless integration and smooth functionality across all operational areas.

This collaboration enhances Bulgaria's regional leadership in air travel by introducing global best practices, fostering local expertise in technology and improving passenger experiences with modernised systems. Furthermore, it supports sustainability and innovation, aligning with Bulgaria's broader development goals.

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