Swissport begins ground handling operations at Frankfurt Airport

Swissport International has commenced its new ground handling services at Frankfurt Airport (FRA), one of the world’s major air transport hubs. The operations began successfully by servicing the early morning flights of KLM, Air France, and LOT at Terminals 1 and 2. Frankfurt is set to become Swissport’s largest site in Germany and one of its most significant operations in Europe.

“We are thrilled to extend our globally trusted airport ground handling services to Frankfurt Airport, one of the world’s major gateways and a key destination for leading international carriers,” said Warwick Brady, President & CEO of Swissport International. He added that the company’s success was a result of its dedication to quality, reliability, and safety, values that have earned Swissport the trust both of German authorities and airline partners. Brady also acknowledged the challenges faced before the start of operations due to issues with a competitor, but emphasised that Swissport is committed to its long-term presence at the airport.

Swissport has launched operations with a skilled team of over 350 ground service professionals. The company plans to hire additional staff each month to accommodate new customers and peak travel periods such as Easter and the summer holidays. Recruitment will continue throughout the year to prepare for the handling of wide-body aircraft flights, which are currently being managed by a temporary subcontracted provider until October 31, 2025.

In August 2024, Swissport was granted a seven-year ground handling licence by the Ministry of Transportation of the State of Hesse, following a competitive tender with six bidders. This licence allows Swissport to provide a wide range of ground services to all carriers operating at Frankfurt Airport, including passenger services, baggage handling, aircraft pushback, and cargo operations.