JetBlue, alongside The Port Authority of New York and New Jersey and Fraport USA, has announced a major refresh of its flagship Terminal 5 at John F. Kennedy International Airport (JFK). The extensive upgrade will introduce more than 40 new concessions, including over 18 local food and beverage options, art installations, and a redesigned centre concourse inspired by New York's iconic parks. The project forms part of the Port Authority's US$19 billion overhaul of JFK Airport, aimed at enhancing the passenger experience and showcasing the city's unique character.
The centre concourse will transform into a welcoming space reminiscent of the city's famous parks, offering lush greenery, park benches, concrete chess tables, and warm lighting. The area will serve as a tranquil environment for travellers to relax before their flights. Additionally, the concourse will host a dedicated space for pop-up experiences, interactive events, and live performances that highlight New York's vibrant cultural scene.
In keeping with its commitment to supporting local businesses, JetBlue's Terminal 5 refresh will feature beloved brands recognised both by New Yorkers and visitors. The wide array of new concessions will offer diverse dining options and retail experiences, enhancing customer choice and satisfaction.
A standout feature of the redesign is a curated art collection with over 30 works by New York-based artists, turning Terminal 5 into a dynamic cultural destination. The art installations will reflect the city's rich creative spirit, making the terminal not only a gateway for travellers but an artistic experience in itself.
The first of the new concessions is set to open in 2025, with the entire project expected to be completed by the end of 2026. The upgrades underscore JetBlue's dedication to providing an elevated customer experience while celebrating New York's iconic culture.