Thales and Malaysia Airlines have entered into a long-term services agreement covering the Thales avionics systems onboard the airline's new A330neo fleet. This strategic partnership ensures dedicated support for the airline's operations, enhancing fleet reliability and optimising maintenance efficiency.
Under the agreement, Thales will oversee all repairs of its avionics products, while also providing guaranteed spares availability and timely replenishment. Stock will be held both at Malaysia Airlines' main hub and Thales' Asia-Pacific repair centre in Singapore. This dual-location approach will enable Malaysia Airlines to maintain optimal aircraft performance while streamlining maintenance processes and minimising operational disruptions.
The MRO contract capitalises on Thales's role as the original equipment manufacturer (OEM) of the flight management and surveillance systems installed on the A330neo aircraft in 2024. As the OEM, Thales is uniquely positioned to offer premium repair services tailored to the specific needs of Malaysia Airlines, ensuring high-quality support that maximises operational efficiency and helps control maintenance costs.
This agreement is supported by Thales's Aviation Global Services (AGS), a comprehensive one-stop shop for airline customers worldwide. AGS provides round-the-clock aircraft on ground (AOG) support, maintenance, repairs, technical assistance, training, parts trading, and line maintenance services. Thales also offers flexible programmes such as repair by the hour (RBTH) and asset availability initiatives, designed to deliver cost-effective, reliable support for its airline partners.
The new contract further strengthens the longstanding relationship between Thales and Malaysia Airlines. Earlier this year, Malaysia Airlines selected Thales's Flight Management and Surveillance systems for its A330neo fleet, reflecting the airline's commitment to high standards of safety, performance and passenger experience. Thales remains dedicated to supporting Malaysia Airlines' focus on hospitality and quality as the carrier continues to expand and modernise its fleet.
