flydocs, a provider of digital records, asset management and engineering services for the aviation industry, has signed Air India as its first digital records customer in the Indian market. This milestone marks a significant chapter in flydocs’ history and establishes a close partnership with India’s leading international airline, supporting its growing fleet of nearly 200 aircraft operating across the country’s largest global network.
The partnership will enhance Air India’s operational efficiency and fleet management capabilities through the provision of flydocs’ market-leading Digital Records Management (DRM) software and Digital Engineering Services. These include end-of-lease projects designed to maintain the quality of vital records, strengthen processes and ensure compliance, while reducing risks associated with lease returns.
It also strengthens the airline’s existing collaboration with flydocs’ Digital Tech Ops Ecosystem partner, Swiss Aviation Software — developer of the leading maintenance and engineering (M&E) software AMOS — by enabling a seamless flow of documentation between the two platforms.
Andy Smith, Chief Commercial Officer at flydocs, expressed enthusiasm about the partnership with Air India, noting that the collaboration aligns closely with flydocs’ strategic vision for global expansion and the addition of more prestigious brands to its portfolio. “With a significant portion of the flydocs team based in India, this partnership holds special meaning for us and represents a key milestone in our journey. Through our market-leading services and innovative digital-led DRM platform, we are proud to support Air India’s digital transformation, delivering a seamless experience that maximises asset value, enhances efficiency, and drives operational excellence. This collaboration within our Digital Tech Ops Ecosystem reflects our commitment to quality, excellence and customer-centric solutions. It is an honour to be chosen as Air India’s trusted partner, and I look forward to many shared successes in the future.”
Our collaboration with flydocs will strengthen the digital ecosystem for aircraft maintenance at Air India. The integration of flydocs with our existing solutions will help create a data-driven infrastructure that will enhance compliance, efficiency, and operational excellence. This ecosystem will boost our capabilities to digitise and streamline aircraft maintenance records, reinforce technological capabilities, and deliver superior customer service through innovative processes.” commented Sisirakanta Dash, Chief Technical Officer, Air India.
