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Iceland’s PLAY Airlines ceases operations, leaves passengers stranded

PLAY Airlines has ceased operations © PLAY Airlines
PLAY Airlines has ceased operations © PLAY Airlines

PLAY Airlines has stopped flying after announcing the immediate closure of its business on Monday, September 29. The Icelandic low-cost carrier said performance had failed to match expectations. Recent months brought poor ticket sales, leaving the airline unable to continue.

The Icelandic low-cost carrier said performance had failed to match expectations while recent months brought poor ticket sales, leaving the airline unable to continue.

PLAY was launched in 2021 as a successor to WOW Air and its aim was to connect Europe and North America through Iceland at low fares. The carrier built a fleet of ten Airbus A320neo and A321neo aircraft which were painted in striking red, operating from Keflavík International Airport to more than 30 destinations. In 2024, the airline carried over 1.6 million passengers. Load factors had shown promise, but bookings weakened during the last weeks and months, while rising costs and soft demand left PLAY struggling to fill seats.

Despite efforts to stimulate sales, the downturn proved too severe and the sudden shutdown has left an estimated 1,750 passengers stranded across the network. Flights between Reykjavík, European capitals, and several US cities were cancelled without warning. Travellers have been advised to seek refunds through administrators handling the insolvency as staff have been stood down and operations at headquarters in Reykjavík suspended.

The closure is a setback for Iceland’s aviation sector as tourism and trade depend heavily on strong air links. PLAY’s grounding reduces competition and capacity on both transatlantic and regional routes and industry observers warn that fewer seats may push fares higher.

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