Virgin Atlantic has announced a clear succession plan for its leadership. After seven years as Chief Executive Officer (CEO), Shai Weiss will step down on December 21, 2025. Corneel Koster will take over as CEO on January 1, 2026.
Koster re-joined Virgin Atlantic in 2019 as chief customer officer and later became chief customer and operating officer. Since then, he has played a vital role in ensuring safe and reliable operations. He has led frontline teams and enhanced the airline’s award-winning customer experience.
During his tenure, Koster helped the airline recover strongly from the pandemic. He oversaw the introduction of the A330neo aircraft and drove the company’s digital operational transformation. His leadership has been central to Virgin Atlantic’s reputation for innovation and service excellence.
With over 30 years in aviation, Koster brings vast operational and commercial experience. He has held senior roles at Delta Air Lines, Aeroméxico, and KLM, in addition to his earlier position at Virgin Atlantic as director of operations, safety and security from 2010 to 2013. His long-standing industry background reflects a deep commitment to aviation and customer service.
Weiss became CEO in 2019 after serving as chief financial officer and chief commercial officer. He led the company through the Covid-19 crisis and guided its full transformation. Under his leadership, Virgin Atlantic returned to profitability and achieved record performance in 2024.
During Weiss’ tenure, the airline earned consistent five-star ratings from APEX and was named the UK’s No.1 Most Loved Workplace by Newsweek. His departure marks the end of a defining era, while Koster’s appointment signals a seamless transition and continued focus on excellence, innovation, and customer satisfaction.
