Etihad Airways has achieved a strong nine-month result. The performance highlights the airline’s growth, rising customer satisfaction, and continued efficiency improvements.
Profit after tax reached AED 1.7 billion (US$ 463 million) for the first nine months of 2025, up 26% compared to the same period last year, lifting the airline’s profit margin to 8%, compared to 7% for the same period last year. Total revenue rose 18% year-on-year to AED 21.7 billion (US$ 5.9 billion), supported by strong performance across both passenger and cargo segments.
Passenger revenue increased 20% year-on-year to AED 18.2 billion (US$ 4.9 billion), reflecting the airline’s increased capacity and enhanced network. Cargo revenue grew 8% to AED 3.2 billion (US$ 875 million), driven by improved capacity and higher volumes (+6% year-on-year). Operating performance remained robust, with EBITDA increasing 27% year-on-year to AED 4.3 billion (US$ 1.2 billion), translating to an improved EBITDA margin of 20%, +1pp compared to the same period last year.
Strong cash generation continued, with operating cash flow reaching nearly AED 6 billion (more than US$ 1.5 billion), an increase of more than 40% compared to last year. Etihad carried 16.1 million passengers in the first nine months of 2025 – the highest ever in its history – an 18% increase year-on-year, supported by a 17% rise in capacity and a higher load factor of 88% (+1pp year-on-year).
Customer satisfaction continued to rise throughout 2025, with Net Promoter Scores (NPS) improving across all cabins and reaching record levels in premium. The new A321LR fleet has been particularly well received by guests, setting a new benchmark for comfort and service on narrow-body aircraft.
