JetBlue has appointed Carol Clements as Chief Digital and Technology Officer, effective April 26, 2021. In this role, Clements will be responsible for the New York-based airline’s information systems and technology strategies. She succeeds Eash Sundaram, who retired from JetBlue earlier this year after nearly a decade at the helm of innovation and technology strategy for the airline.
Clements comes to JetBlue with more than a decade at Southwest Airlines, where she led the company-wide technology initiative to enable all commercial and operational capabilities for the carrier’s first-ever international expansion. During her time at Southwest Airlines, Clements also held leadership roles in e-commerce, reservations, and loyalty technology, and business intelligence. More recently, Clements served as chief technology officer for Pizza Hut.
