Panasonic Avionics Corporation (Panasonic Avionics), a leading supplier of in-flight entertainment and communication systems (IFEC), will deliver unlimited complimentary Wi-Fi, powered to Singapore Airlines' (SIA) customers, beginning July 1, 2023.
Panasonic Avionics' in-flight connectivity services are powered by its global network of high-speed, high-bandwidth satellites. SIA's in-flight connectivity experience will deliver a host of next-generation connectivity benefits.
The announcement between SIA and Panasonic Avionics comes at a strategic time as demand in both Wi-Fi and roaming services recover from the global COVID-19 pandemic. SIA has been recognised as a driving force in the recovery of air travel in Southeast Asian markets. This rapid air traffic recovery has been accompanied by an increasing demand for in-flight connectivity services in both roaming and Wi-Fi services, driving compelling retail propositions.
The enhanced Wi-Fi is expected to be made available virtually across SIA's entire aircraft fleet in all cabin classes, and almost the entire global SIA route network. This new unlimited connected experience is being extended to all KrisFlyer members flying Economy and Premium Economy classes. Prior to this, unlimited complimentary Wi-Fi was only available to First- and Business-Class customers as well as PPS Club members and PPS Club supplementary card holders, with Premium Economy and Economy passengers benefitting from three- and two-hours free Wi-Fi respectively.
To access the complimentary Wi-Fi, customers must register for SIA's free KrisFlyer membership and insert their membership number in the booking. During the flight, customers can connect to the KrisWorld network and redeem the complimentary session in the in-flight Wi-Fi portal.
