Eurowings turns to SITA to improve baggage operations

Eurowings opts for SITA Bag Journey to enhance baggage tracking

January 9, 2024

Eurowings has inked a five-year agreement to implement the SITA Bag Journey system, revolutionising the tracking of passenger bags throughout their entire travel experience. This partnership aims to elevate the baggage experience for travellers, optimise baggage operations, and significantly reduce the overall costs associated with mishandled baggage. SITA Bag Journey offers a comprehensive, end-to-end perspective

American's Customer Service team members have ratified a new five-year agreement

American’s Customer Service team members ratify new agreement

January 9, 2024

In a significant development, the CWA-IBT-represented Customer Service team members of American Airlines (American), spanning across airports, Premium Guest Services, and Reservations, have successfully ratified a fresh five-year contract with the company. This ground-breaking agreement includes substantial improvements in pay, benefits, and quality-of-life provisions that hold great importance for American’s dedicated team. American’s CEO, Robert

Travelport is delivering easyJet content to all types of agency customers globally

Travelport and easyJet sign new content distribution agreement

January 9, 2024

Travelport, a global technology company that powers bookings for travel suppliers worldwide, and easyJet have signed a new content distribution agreement that will bring more enriched easyJet content to all of Travelport’s agency customers – now including OTAs for the first time. The multi-year deal confirms that travel retailers using Travelport+ will have access to

Global cargo tonnages for full year 2023 ended up -5% lower than 2022

January 5, 2024

Global air cargo has yet to see any significant uplift from the recent disruptions to container shipping in the Red Sea, according to the latest figures from WorldACD Market Data, although there is likely to be some conversion of sea freight to air freight in the coming weeks if the disruptions continue. Preliminary figures for the

Finnair reports strong December 2023 passenger numbers

January 5, 2024

In December 2023 Finnair carried 878,200 passengers, which was 5.4% more than in December 2022 and 8.2% more than in November 2023. The overall capacity, measured in Available Seat Kilometres (ASK), increased in December by 7.8% year-on-year and by 8.5% month-on-month. Finnair’s traffic, measured in Revenue Passenger Kilometres (RPKs), increased by 5.1% year-on-year and by

Swiss-AS changes ownership of overseas offices

January 4, 2024

Swiss AviationSoftware (Swiss-AS), has strengthened its market presence with a significant change in ownership of its overseas offices, underlining its commitment to global expansion and enhanced customer service. Effective January 1, 2024, Swiss-AS has acquired full ownership of its AMOS offices in Miami (Americas), Singapore (Asia-Pacific) and Tokyo (Japan), which were initially opened and run

A Japan Airlines Airbus A350-900 was involved in a collision at Haneda Airport

Probe launched into Tokyo’s Haneda Airport collision as Japan Airlines confirms landing clearance

January 3, 2024

Japan Airlines (JAL) executives have confirmed that the passenger jet involved in a catastrophic collision with a coast guard plane at Tokyo’s Haneda Airport had been granted permission to land. As the investigation unfolds, police are reportedly examining whether the crash may have been due to professional negligence. The tragic incident, which occurred on Tuesday,

The new collective labour agreement has been approved by SWISS' cabin personnel

SWISS’s cabin personnel approves new collective labour agreement

December 21, 2023

SWISS’ cabin personnel will be working under a new collective labour agreement (CLA) from January 1, 2024. The members of the kapers cabin crew union have approved the proposed new CLA by referendum by a 79,1-per-cent majority with a voter turnout of 87.6 per cent. The new agreement marks the final milestone in SWISS’ post-COVID

Icelandair to enhance passenger experience with Astrova

December 21, 2023

Panasonic Avionics has signed an agreement with Icelandair for the installation of its Astrova in-flight entertainment (IFE) solution and a suite of digital solutions on the airline’s new fleet of Airbus A321neo LR aircraft. Panasonic Avionics’ Astrova seat-end IFE solution will be installed throughout Icelandair’s A321neo LR aircraft, with 16-inch monitors in Business Class and

Cathay Pacific Airways is one of oneworld's 13 members to join CO2 connect

oneworld joins IATA CO2 connect

December 21, 2023

The International Air Transport Association (IATA) and the oneworld Alliance will work together in the field of CO2 emission calculations with all 13 oneworld® member airlines committing to contributing operational data to IATA’s CO2 Connect emissions calculator. This will further improve the quality and accuracy of the tool, as the percentage of airline-specific fuel burn data used

Other News

Eurowings opts for SITA Bag Journey to enhance baggage tracking

American’s Customer Service team members ratify new agreement

Travelport and easyJet sign new content distribution agreement

Global cargo tonnages for full year 2023 ended up -5% lower than 2022

Finnair reports strong December 2023 passenger numbers

Swiss-AS changes ownership of overseas offices

Probe launched into Tokyo’s Haneda Airport collision as Japan Airlines confirms landing clearance

SWISS’s cabin personnel approves new collective labour agreement

Icelandair to enhance passenger experience with Astrova

oneworld joins IATA CO2 connect

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