TAM Airlines, a company of Grupo TAM with headquarters in Asuncion, Paraguay, is going to adopt a management model based on the three pillars that support the company’s activities: Service Excellence, Technical and Operational Excellence, and Managerial Excellence. TAM Airlines has been the new name of TAM Mercosur since last March, pursuant to the guidelines for repositioning the brand that accompanied the expansion of Grupo TAM in the international market.
The management model is being adopted in all parts of the group, aligning administrative and operational processes and seeking continuous improvement of passenger and cargo air transport services.
With the administrative restructuring of the group’s Paraguayan company, 133 employees will be transferred to the personnel roster of TAM Linhas Aereas. About 120 employees are being let go.
With the aim of optimizing resources and improving the company’s operational capacity, there will be changes in TAM’s air network, specifically in the routes flying in and out of the Paraguayan capital.
