Delta to invest $300 million per year to improve costumer experience

Delta Air Lines will invest $1 billion, or about $300 million per year, through mid-2013 to improve the customer experience in the air and on the ground. The capital investment will improve the consistency and level of service provided to Delta’s BusinessElite, First Class and elite-level flyers, as well as increasing the efficiency of the airline’s fleet. Planned enhancements include: