Lufthansa Systems chooses SMI eye tracking to improve flight operations outcomes

SensoMotoric Instruments (SMI) is partnering with Lufthansa Systems to combine its renowned eye tracking with the NetLine/Ops ++ airline operations control solution. The union of these leading technologies will allow Lufthansa Systems’ customer airlines to measure and enhance the effectiveness of their on-screen alerts which pre-empt costly disruptions. These include weather alerts, air traffic control issues and pending missed connections. SMI’s screen-based remote eye tracking will be used to determine when and if these alerts are seen. If there has been no gaze fixation by the operator in an acceptable time frame, additional warnings will be generated in the form of a sound or a vibration on a wearable device. Longer term, the accumulated eye tracking data will help improve the effectiveness of next generation operations control systems.