GA Telesis expands live AOG service offering

GA Telesis announced the expansion of its LiveAOG service offerings with the addition of a 24/7/365 dedicated AOG Americas service team along with a first-ever AOG mobile app. The company’s AOG Americas service will handle urgent component needs for the Americas and support GA Telesis’ exclusive iGEAR (Intelligent Global Engine & Airframe Replenishment) programs for all customers based in the Americas region. Airlines are now able to communicate AOG needs via GA Telesis’ AOG mobile app and receive immediate feedback on their requests. The company has plans to further develop the app to include automated SMS and email updates on shipment status. “Following the success of our dedicated AOG service center in Istanbul, we have realized the ever-increasing need for comprehensive regional support for airlines’ AOG needs,” said Ryan Heath, Vice President of North American Sales at GA Telesis. “The addition of an Americas-based service team and our new user friendly mobile app for use by our customers based in the region is a great opportunity for us to further improve support of our customers’ AOG needs.”