During the course of three years, a team of more than 1,500 people from both Southwest and Amadeus collaborated to bring together multiple reservation system capabilities onto one common platform under the Altéa Suite of products. The new reservation system brings an array of features designed to allow Southwest to: optimize its flight schedule, including improved connection times; more easily manage inventory between any given origin and destination; govern the value of potential ancillary services; and automate re-bookings during flight disruptions, such as those caused by extreme weather and other operational challenges. The Company expects the new reservation system to generate approximately US$500m in incremental annual earnings before interest and taxes by 2020 through added functionality and operational capabilities.
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Southwest Airlines completes transition to Amadeus Altéa
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