Arago, an artificial intelligence (AI) company specializing in intelligent business process automation and AVIATAR, an integrated software platform for digital products and services in the aviation industry, are planning to work together on the progressive automation of the MRO (Maintenance, Repair and Overhaul) process. A pilot project will therefore be launched in the Base Maintenance division of Lufthansa Technik, using Arago’s AI-platform HIRO™.
The HIRO™ AI platform enables autonomous process automation by leveraging algorithms that apply human expertise to determine solutions, and by retaining that knowledge to solve similar new challenges. Users benefit not only from outstanding automation rates, but also from significant cost savings and the continuation of their expert knowledge.
With the help of HIRO™, the planning and production expertise used for the current planning process is digitized and centralized in the pilot. This will enable the introduction of a newly automated planning approach with considerable potential for reducing the turnaround times for the entire Lufthansa Technik overhaul network.
